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Frequently asked question

1. Why should I believe your selection of partners? On what principles does it work?

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2. Do you have any kindred colleagues or companies on the internet who deal with meeting people according the date of birth (by numerology or astrology)?

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3. How is it possible there are more systems for meeting people based on numerology or astrology?

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4. How can we understand those systems? How do we know which of them is fraudulent and which is not?

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5. Aren't the prices of a Premium Dating Agency high?

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6. What is a Premium Dating Agency?

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7. What the website allows me if I don't want to pay anything?

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8. How does this website work?

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9. What do you offer?

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10. What does the activation of a Premium Dating Agency mean?

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11. How do you know that bank transfer payment is from me? Is this payment safe?

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12. How long does it take for you to receive bank transfer payment and to activate a Premium Dating Agency?

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13. Payment via SMS - the advantage of rapid payment.

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14. Payment by(credit/debit)card

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15. Can I pay by credit card or paypal?

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16. What should I do if I live outside the Czech Republic or Slovakia and I would like a Premium Dating Agency or horoscopes, which are both paid services?

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17. How can I write to other user?

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18. Will my email address remain anonymous?

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19. What is a profile?

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20. Can I change the date of birth?

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21. What should I do if I accidentally entered the wrong date of birth or sex when registering?

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22. Is username mandatory?

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23. It is mandatory to enter my place of residence when registering into the Dating Agency?

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24. What are the payment options?

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25. How do I cancel my profile?

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26. What is the difference between signing up and registering?

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27. How other users know that I registered myself and I am appropriate for them?

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28. Where can I write when I am satisfied with your website, I found my love here, I have some suggestions or when I am dissatisfied with something?

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29. Is it possible to add advertisement on your website?

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30. The percentage of mutual suitability, which you calculated to us, was high, but I still think that we don't match together. Is it possible?

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31. I receive offers of suitable partners from you, but they are for example smaller than me or are from a remote region, which does not make sense to me. Where can I adjust the selection?

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32. Why a lot of women don't mention their age? And why do you register such women?

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33. It seems to us that you are expensive compared to other online dating agencies.

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34. What if I pay for a Premium Dating Agency and still not meet anyone?

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35. In my contacts there are men with a specific sign (such as Cancer), although I have experience that I and this sign do not really match together. Isn't that a mistake?

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36. If I generally know what sign of the zodiac is a good match for me, can I choose a partner according to this fact? Do I have any hope that he will be the right one?

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38. I have been registered for your dating agency for a long time, but now I am not receiving any messages from other users anymore. What does it mean?

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39. Is there a way how to get your profile on the top positions when displaying a dating agency?

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40. Can I choose some kind of a picture instead of my own photo?

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41. When I want to send a message to another user in a dating agency, there is a notification that I have to activate a Premium dating agency. Why the notification is not showing before?

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42. I understand the need to protect reputable users of a dating agency, which explains the imposition a charge on sending messages for unpremium users, but such a charge is not standard for other dating sites, such as Hyperinzerce or Annonce.

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43. In the profile there is a column Text ad. What is it for? Can I insert an advertisement for something else that does not apply to dating? And do I have to pay for it?

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44. What about deleting profiles?

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46. What are the options for displaying a profile photo?

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47. Why can’t I use my vacation photo in a dating agency?

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48. What about deleting photos?

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49. There are only a few responses to my profile, what should I do?

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50. Can I tell other user my contact information while I am sending a message to him?

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51. What can I do to get my profile in a Dating agency to the front positions while opening a website?

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53. It seems to me that I am receiving fewer messages from users compared to other dating sites.

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54. Some users of a dating agency are not active for several weeks or even months. Is it worth addressing them at all?

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55. Didn't find the answer?

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